Potentialities and fragilities in first contact access as perceived by nurses
DOI:
https://doi.org/10.37777/dscs.v25n1-008Palavras-chave:
assessing the quality of health care, evaluation in primary care, primary health careResumo
Objective: To evaluate the attribute First Contact Access in the perception of the professional nurse. Methodology: Descriptive, qualitative study carried out with nurses from the Family Health Strategy in a city in the central region of Rio Grande do Sul, Brazil. Results and discussion: The nurse professional’s perception of the first contact access attribute was evident, in view of its strengths and weaknesses. Final considerations: According to the perception of health professionals, the essential attribute first-contact access has potentialities such as welcoming, bonding and spontaneous demand and weaknesses such as lack of access, lack of professionals and social vulnerability.
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2024-06-06
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de Brum, L. B., Petter, Êmilly B., Rivas , C. M. F., Stochero , A. V., Soccol , K. L. S., & dos Santos , N. O. (2024). Potentialities and fragilities in first contact access as perceived by nurses. Disciplinarum Scientia | Saúde, 25(1), 95–103. https://doi.org/10.37777/dscs.v25n1-008
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